This Privacy policy describes how JJ Route Animator s.r.o. (“we”, “us” or “our”) collects, uses, shares and safeguards personal data when individuals visit our website jjrouteanimator.com or use our JJ Route Animator desktop application (collectively, the “Service”). It also explains choices and rights available to users under the General Data Protection Regulation (GDPR) and other data protection laws. We provide this policy because most data‑protection laws require that websites and apps clearly explain what personal data they collect and how they process it.
JJ Route Animator s.r.o. is a company registered in the European Union. Our mailing address is shown on our Contact page. You may contact us at team@jjrouteanimator.com for any privacy‑related questions.
We collect information that you provide directly and information that is collected automatically when you use our Service. We only collect the minimum data necessary to deliver our Service and we keep it accurate and up to date.
Contact information. When you send a message via our contact form we ask for your first name, last name, email address and any information you choose to include in your message.
Account information. If you create an account to download or activate our application, we may collect your name, email address and password. For paid subscriptions we may also require a billing address and VAT/tax number.
Payment information. Our paid plans are processed by trusted payment providers. When you purchase a subscription your payment information (credit or debit card details) is processed directly by these providers; we receive only minimal transaction information (e.g., last four digits, payment status). We do not store full payment card numbers.
User‑generated content. Our application enables you to create animations of travel routes. The files, images and metadata you upload to the Service belong to you. We process this content solely to provide the Service and to improve functionality.
Communications. When you contact us via email or social media, we collect the information you provide (name, contact details and message content) and may keep records of our correspondence.
Usage data. We collect information about how visitors browse and interact with our website and application, including IP address, device type, operating system, browser type, pages visited, features used, time spent and other diagnostic data. This helps us understand how our Service is used and to improve its performance.
Cookies and similar technologies. Our website uses cookies for essential functions, preferences, analytics and marketing. Under the EU ePrivacy Directive (often called the “cookie law”) and GDPR, websites must inform visitors about the cookies they use and obtain explicit consent before setting any non‑essential cookies. We provide a cookie banner allowing users to accept or reject non‑essential cookies and manage their preferences. For more details see our Cookie Policy.
Analytics. We may use third‑party analytics services to analyse usage patterns. These services may collect pseudonymous identifiers (e.g., IP address truncated or hashed) and information about your device. Analytics help us understand how visitors find and use our site and improve user experience.
Marketing and advertising. If you consent to marketing cookies, we may use tracking technologies to create user profiles and serve relevant advertisements across websites.
We process personal data only when we have a lawful basis to do so under applicable law. We use your personal data for the following purposes:
To provide and maintain the Service. We use your information to register you as a user, deliver downloads, process subscriptions, render travel routes, manage licences and provide technical support. The legal basis for this processing is performance of our contract with you.
To communicate with you. We use contact details to respond to enquiries, send transactional emails (e.g., subscription confirmations, invoices) and provide important notices such as software updates. We may also send marketing communications if you have consented; you may opt out at any time.
To improve the Service. We analyse usage data, logs and feedback to improve features and fix issues. Our legitimate interests in improving our product and understanding customer needs justify this processing, and we balance these interests against individuals’ privacy rights.
To comply with legal obligations. We may process personal data to comply with laws and regulations (e.g., tax and accounting requirements) or to respond to lawful requests from public authorities.
To ensure security and prevent fraud. We use data to protect our Service and users, detect and prevent fraud or abuse and investigate suspicious activity.
We do not sell your personal information. We share data only as described below:
Service providers. We share personal data with trusted service providers who perform functions on our behalf, including hosting providers, payment processors, analytics providers, email delivery services, customer‑support platforms and advertising partners. These providers process personal data solely to deliver services and are contractually obligated to protect it.
Affiliates and business partners. We may share limited information with affiliates or business partners when necessary to provide the Service or facilitate joint offerings. Any such sharing is subject to appropriate confidentiality agreements.
Legal and regulatory authorities. We may disclose personal information if required to comply with applicable laws or legal proceedings, or to respond to valid requests by public authorities (e.g., court orders or law‑enforcement demands).
Business transfers. In the event of a merger, acquisition, asset sale or reorganisation, we may transfer personal data to the relevant third party. We will notify affected users before personal data is transferred and becomes subject to a different privacy policy.
Our servers and those of our service providers may be located in jurisdictions that do not provide the same level of data protection as your home country. When we transfer personal data outside the European Economic Area, United Kingdom or Switzerland, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or rely on adequacy decisions. We also ensure that recipients provide adequate protections consistent with GDPR requirements.
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including providing the Service, complying with legal obligations, resolving disputes and enforcing our agreements. Usage data is typically retained for a shorter period unless required for security or legal reasons. We regularly review and securely delete or anonymise data that is no longer needed.
Depending on your residence, you may have certain rights regarding your personal data. We respect these rights and provide mechanisms to exercise them.
Individuals located in the European Union, European Economic Area or United Kingdom have the following rights:
Right to be informed – to know how we collect and use personal data.
Right of access – to obtain a copy of your personal data and information about its processing.
Right to rectification – to request correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) – to request deletion of personal data under certain circumstances.
Right to restrict processing – to restrict our processing under certain conditions.
Right to data portability – to receive personal data in a structured, commonly used and machine‑readable format and transmit it to another controller.
Right to object – to object to processing based on our legitimate interests, including profiling.
Right not to be subject to automated decision‑making – to object to decisions based solely on automated processing, including profiling.
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
If you are a resident of California, you have additional rights under the California Privacy Rights Act (CPRA), including the right to:
Know what categories of personal information we have collected, used, disclosed or sold in the past 12 months.
Request deletion of your personal information.
Correct inaccurate personal information.
Opt‑out of the sale or sharing of personal information (we do not sell personal data, but we honour requests to opt out of targeted advertising).
Limit the use and disclosure of sensitive personal information if we collect it.
We will not discriminate against you for exercising these rights. To exercise any CPRA rights, please contact us via the methods below.
We also respect rights provided by other data protection laws such as PIPEDA (Canada), LGPD (Brazil), PDP laws in Asia and POPIA (South Africa). Depending on your jurisdiction you may have similar rights to access, correct or delete your personal data, and to object or withdraw consent.
You can submit a request to exercise your rights by emailing team@jjrouteanimator.com. We may ask you to verify your identity before responding. We endeavour to respond to requests within one month or within the timeframe required by applicable law. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data‑protection authority.
Our Service is intended for adults and is not directed at children. We do not knowingly collect personal information from individuals under the age defined by local law (16 in many EU countries and 13 in the United States). If we become aware that a child has provided us with personal information, we will take steps to delete it. Parents or guardians who believe that a child has provided us with personal data should contact us.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or alteration. These measures include encrypted connections (HTTPS), secure server infrastructure, access controls, regular security reviews and staff training. However, no system is entirely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal data, we will notify you and regulators as required by law.
Our website and application may link to third‑party services such as social‑media platforms (Instagram, YouTube, Facebook) and external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third‑party sites or services before providing personal information.
We may update this Privacy policy from time to time to reflect changes in our practices or legal obligations. When we do, we will post the updated policy on our website and indicate the “Last updated” date. Significant changes will be communicated via email or a notice on the Service. You should review the policy periodically. Continued use of the Service after an update constitutes your acceptance of the revised policy.
This Privacy policy is effective as of 2 March 2026 and supersedes any prior versions.
If you have any questions about this Privacy policy, wish to exercise your rights or would like to make a complaint, please contact us at team@jjrouteanimator.com or by using the contact form on our website.